Jon Fingas

Amazon apologizes for tweets attacking criticism of working situations

Amazon is not usually one to ask for forgiveness for its conduct, but it surely simply made a notable exception — kind of. GeekWire reviews that firm has apologized to Rep. Mark Pocan for Twitter posts blasting the Wisconsin politician when he criticized working situations that included drivers peeing in bottles as they confronted strain to fulfill quotas. The tweets have been “incorrect” by specializing in warehouse staff slightly than drivers going through these issues, based on Amazon. A flawed course of additionally meant the tweets did not obtain “proper scrutiny.”

The corporate partly downplayed the drivers’ expertise, arguing that peeing in bottles was a “long-standing, industry-wide” downside made worse by the COVID-19 pandemic. Nonetheless, it additionally acknowledged this wasn’t acceptable and that it will “look for solutions.”

There was no clarification for why Amazon issued a uncommon social media assault. Recode sources just lately claimed that outgoing CEO Jeff Bezos was annoyed together with his firm’s lack of resistance to accusations he felt have been inaccurate or deceptive. On high of its response to Pocan, Amazon just lately defended its practices towards criticism from Senators Bernie Sanders and Elizabeth Warren.

It is not sure why Amazon took over every week to apologize to Pocan, though it comes as warehouse workers in Alabama vote to unionize. The web purchasing big has additionally confronted rising scrutiny of its union-busting techniques and general labor situations. Amazon is not essentially attempting to attract consideration away with the apology (the transfer arguably highlights these considerations), however it’s recognition that the tech agency’s work surroundings is a hot-button problem.

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